Cookies Policy

What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website operate properly, improve performance, remember preferences and provide information about how visitors use its pages.

Some cookies are set by Joka Casino, while others may be set by service providers that support website functions. Similar technologies can include pixels, tags, local storage and software development tools. These technologies may perform functions similar to cookies, such as remembering a session, measuring activity or helping to identify technical errors.

A cookie does not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information where this is permitted and necessary for a stated purpose. The way information is handled is also covered by our Privacy Policy.

How cookies are used on the website

When you access Joka Casino, the website may read or create cookies depending on the features you use, your device settings and your cookie choices. The cookies in use can change as website functions, security measures or service providers are updated. This policy is intended to explain the general categories and purposes rather than provide a permanent technical list.

Cookies may be used on public pages, registration pages, account areas and other parts of the website. If you use interactive functions, the relevant cookies may be necessary to keep those functions available during your visit. Where consent is required, non-essential cookies should only be used in line with your choices and applicable requirements.

Types of cookies and their purposes

The cookies used on a website are commonly grouped by their purpose and by how long they remain on a device. A session cookie generally operates only while a browser session is open. A persistent cookie can remain for a longer period or until it is deleted or expires. The actual duration may vary according to the purpose of the cookie and the settings of the service that provides it.

Strictly necessary cookies

Strictly necessary cookies support core website and security functions. They may help with page navigation, account sessions, fraud prevention, load management, authentication, secure areas and the handling of your cookie preferences. Without these cookies, some requested services may not work correctly.

These cookies are generally used because they are needed to provide a service you have requested or to help maintain the security and operation of the website. Browser settings may allow you to block them, but doing so can prevent parts of the site from working as intended. They are not used to provide optional advertising merely because you visit the website.

Preference and functionality cookies

Preference cookies remember choices that make the website more convenient. For example, they may remember language, region, display or consent settings, where those options are available. Functionality cookies can support features that you choose to use and can reduce the need to repeat the same selections during later visits.

If these cookies are disabled, you may need to enter preferences again or some optional features may be less convenient. Disabling them should not remove any legal rights or account information, but it may affect the way certain parts of the website appear or operate.

Analytics and performance cookies

Analytics cookies may help understand how visitors use the website. They can provide information such as which pages are viewed, how visitors move between pages, whether a page loads correctly and where technical issues occur. This information can help Joka Casino assess performance, improve navigation and make the website easier to use.

Analytics information is generally considered in combined or statistical form. It may still be treated as personal information where it can reasonably be connected with an individual or device. Analytics cookies may be optional, and where consent is required they should be used only after the relevant choice has been provided.

Advertising and marketing cookies

Where advertising or marketing features are available, related cookies or similar technologies may help measure campaigns, limit repeated advertisements, understand visits that follow an advertisement, or show content that is more relevant to a visitor. These technologies may involve third-party services and may be subject to separate privacy information.

Marketing cookies are optional where applicable. Joka Casino does not intend to use cookie choices to bypass a refusal of optional marketing technologies. If you do not allow these cookies, you may still see general information or advertising, but it may be less tailored to your interests.

Managing your cookie choices

You can manage optional cookies through the cookie preference tools made available on the website, where these tools are provided. You may be able to accept all cookies, reject optional cookies or select individual categories. Your choices may be saved in a preference cookie so that the site can remember them during later visits.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or ask for confirmation before a cookie is stored. The steps vary between browsers and devices, so you should check the instructions provided by the manufacturer or browser provider.

• Deleting all cookies may remove saved preferences and may sign you out of websites that use cookies for account sessions.
• Blocking strictly necessary cookies may prevent account, security or other essential website functions from working correctly.
• Changing browser settings on one device may not change the settings on another device.
• Cookie preference tools may need to be used again if you delete the cookie that records your choice.
• Browser-based controls may not remove every form of similar technology, such as certain local storage or device settings.

If you use more than one browser or device to access Joka Casino, you may need to manage your choices separately in each one. A change to cookie settings may not affect information that was collected before the change. You can usually remove stored cookies through your browser settings, although this may affect the way the website works.

Consent and essential functions

Some cookies may be placed or read because they are required to provide a service, protect the website, maintain a secure session or remember your privacy choice. Other cookies may be placed only where you have selected or otherwise provided the required consent. The exact approach may depend on the website feature, the technology involved and applicable Australian privacy or electronic communications requirements.

Withdrawing consent does not affect processing that was lawful before the withdrawal. It may also not remove the need for essential cookies. If you have questions about a particular cookie choice, use the available website support or privacy contact options rather than sending sensitive account or payment information through an unsecured message.

Third-party services, privacy and updates

Joka Casino may use third-party services to support functions such as website hosting, security, analytics, performance monitoring, payment-related processes or marketing measurement. Those services may use their own cookies or similar technologies when enabled. Third parties may process information under their own terms and privacy notices, subject to the arrangements and requirements that apply to the service.

Third-party cookies are not controlled in exactly the same way as cookies set by Joka Casino. You should review the relevant third party's information if you want to understand how it collects, uses or retains information. Joka Casino may disable, replace or add supporting services as the website develops, so the technologies in use may change over time.

Information that may be collected

Depending on the technology and the website feature, cookie-related information may include a device or browser identifier, approximate location, pages visited, visit times, referral information, general interaction data, preferences and technical details such as browser type or operating system. This information may be used for the purposes described in this policy and in the Privacy Policy.

Cookies should not be used as a substitute for responsible account security. Keep your login details confidential, use a secure device and sign out of your account when using a shared device. If you believe that your account or device has been accessed without permission, follow the security or support process available on the website.

Children and age-restricted services

Joka Casino is intended for people who are legally permitted to access and use online gambling services. Cookies are not intended to encourage access by anyone who is under the applicable legal age. If you are not legally permitted to use the service, you should leave the website and should not create or use an account.

Changes to this policy

This Cookies Policy may be updated when the website, the technologies used, legal requirements or our privacy practices change. The latest version will be published on this page, with the effective date or other update information shown where appropriate. You should review the policy from time to time, particularly after changing devices, browsers or cookie preferences.

If you need further information about cookies or how personal information is handled, please use the contact or support options displayed on the Joka Casino website. Do not include passwords, full payment details or other sensitive information unless the relevant secure process specifically asks for it.